Online Maintenance-Custodial Request
Online Maintenance-Custodial Work Order Form
The Online Maintenance-Custodial Work Order Form page allows University residents and staff to file a maintenance or custodial work order (a.k.a. AMF) online.
A Residence Life work order is a document which requests that a problem within a residence hall community be fixed or corrected. A copy of the Guide for Requesters is provided to residents and staff through the Residence Life website and in the resident’s Community Living Guide during hall check-in. These important manuals contain the password needed to successfully submit a work request.
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Maintenance Work Order Request Process
Access the Online Maintenance Request process through Residence Life Online Student Services. You will need to log in using your UA NetID and password using WebAuth:
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The Web Authorization page will appear:
- Enter your UA NetID and password in their respective fields.
- Click the Login button. If you are currently eligible to enter an online maintenance request, it will be one of the menu choices presented.
At the bottom of the page, under User Options, you will find a link titled File Online Maintenance-Custodial Work Request. This link will take you to the Online MySchoolBuilding web site where you file your online work request.
- All work requests submitted via the web are tracked and checked several times a day, Monday through Friday.
Note: In case of an emergency after hours, please contact your RA. - Filing a false work request may result in disciplinary action taken against the person who filed the work order.
- If you have any questions about what a work request is and what its purpose is, please consult your RA/CRA or your Community Director.
For labor reasons, if you submit your work request during business hours, you will be contacted within 24 hours of your request. If you submit a work order during non-business hours, you will be contacted within the first 24 hours of the next business day.
Browser Requirements
Your web browser should meet all of the following requirements. If it does not, then the online submission process may not work.
- Internet Explorer 4.01 (or higher) or Netscape 4.5 (or higher)
- Active Scripting (in IE) or JavaScript (in Netscape) must be enabled
- Your browser must accept cookies either manually or automatically; no information will be stored
